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Terms of Service

Welcome to the House of Kalakar! These terms of service ("Terms") govern your use of our website, products, and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our website or services.

  1. Definitions
  • "Business," "we," "us," or "our" refers to our Indian couture business based in Melbourne, Australia.
  • "Website" refers to our online platform that showcases and sells our Indian couture products.
  • "Services" refers to any products or services that we provide through our website or in person.
  1. Use of Website and Services
  • You must be at least 16 years old to use our website or services.
  • You agree not to use our website or services for any illegal or unauthorized purpose.
  • You agree not to copy, distribute, or modify any part of our website or services without our prior written consent.
  • You agree not to interfere with or disrupt our website or services.
  • We reserve the right to terminate your use of our website or services at any time and for any reason.
  1. Product Information and Availability
  • We make every effort to ensure that the information about our products on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of this information.
  • We reserve the right to change the information about our products, including their availability and pricing, at any time without notice.
  1. Ordering and Payment
  • By placing an order on our website, you agree to pay the total amount due for the products you have ordered.
  • We accept payment by credit card or other forms of electronic payment.
  • If your payment is declined, we reserve the right to cancel your order.
  • We reserve the right to refuse any order you place with us.
  1. Shipping and Delivery
  • We ship our products within Australia.
  • We will make every effort to ship your order as quickly as possible, but we do not guarantee delivery by a specific date or time.
  • We are not responsible for any lost, stolen, or damaged packages during shipping.
  1. Returns and Refunds
  • We accept returns and offer refunds for products that are defective or damaged during shipping.
  • We do not accept returns or offer refunds for products that have been worn or used, or for products that have been damaged due to customer misuse.
  • To request a return or refund, please contact us within 14 days of receiving your order.
  1. Privacy Policy
  • We respect your privacy and are committed to protecting your personal information.
  • We collect and use your personal information only for the purpose of fulfilling your order and providing you with our products and services.
  • We do not sell, rent, or disclose your personal information to third parties without your consent.
  1. Limitation of Liability
  • To the extent permitted by law, we are not liable for any damages, losses, or liabilities arising from your use of our website or services.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
  • Our liability for any claim arising from your use of our website or services is limited to the total amount you paid for the products or services in question.
  1. Governing Law
  • These Terms are governed by the laws of the State of Victoria, Australia.
  • Any disputes arising from these Terms will be resolved in the courts of the State of Victoria, Australia.